You have high standards — and so do we.

Matching you with the very best is our number one goal.

 
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Only USA Based People

In today’s fast-moving world, artificial intelligence, chatbots, call centers and overseas resources seem to be commonplace. We don’t believe this is the right approach to providing great personal service. We believe in People, Process and Technology ─ in that order. Our assistants are USA based, real people, and don’t sit in a call center where you talk to a different person each time you call.

 
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Only Great References Make The Cut

Nothing says more about someone than a great reference — or a bad one. We talk to as many people as we can to verify our assistants are up to our high standards.  

 
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Ongoing Feedback

Our vetting process doesn't stop once we've match you with an assistant. We rely on regular feedback to help us monitor and measure performance.Open communication is part of our culture and it is critical to helping us provide the best service to you.

 
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Skills Tested to Ensure Immediate Results

Before we assign a resource to you, each assistant goes through a skills assessment. Our goal is to make an immediate impact for you and we do this by ensuring each candidate is ready for any tasks you have.

 
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Culturally Aligned with Strong Values

Fitting with you culturally is critical to our success — and yours. We make sure each candidate is a fit for both My BTLR and you. Honest, integrity, positive attitude and perseverance are all on our core value list.

 
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Thoroughly Background Screened

Confidentiality and discreetness are paramount. Our assistants go through a multi-step screening process — including a thorough, nationwide background check. Plus, our systems are centralized, secure and protected. Nothing is more important than your security. In addition to criminal background checks, we also verify employment history and education.